Payments & Delivery

All the information you need about our delivery policy

At hothennights.co.uk we can accept payment by PayPal, Visa, Switch/Maestro and Mastercard.

 

PayPal payments – after completion of the order process, you will be directed to PayPal. The order number and total due will be displayed and you will be asked to log in and make the payment.

When the payment is made, the funds will be transferred to our PayPal account immediately. You will receive the relevant PayPal emails as well as your regular order confirmation email from us.

 

Card payments – when paying by card, your card will be charged immediately

 

At the checkout of hothennights.co.uk you will be given the option of 3 delivery services:

 

- Royal Mail 2nd Class Recorded Signed For - usually delivered by the 3rd working day after being posted.Requires a signature on delivery and is trackable.

 

- Royal Mail 1st Class Recorded Signed For - usually delivered the next working day after being posted. Requires a signature on delivery and is trackable.

 

 - Royal Mail Special Delivery or Courier - guaranteed quick delivery, ideal for larger items, requires asignature on delivery and is fully trackable.

 

 PLEASE CHOOSE AN APPROPRIATE DELIVERY SERVICE FOR YOUR PARCEL

 

 

 

 

 

Orders of £35.00 or more are delivered free*

 

Most parcels are delivered within 3-7 working days.

 

The delivery services chosen does not dictate the speed of your parcel dispatch - just because you select

Royal Mail Special Delivery or Courier does not guarantee delivery the day after you order.

 

Please see our terms and conditions regarding dispatch times.

 

If you require items for a specific date or within 7 days of placing an order, please email us before ordering to ensure the stock is available and will be with you in time.

 

Our postage charges are calculating bringing into consideration that the actual postage costs do not just include the postage stamp itself, but also the jiffy bags, postal sacks, documents enclosed envelopes, bubble wrap, cellotape, ink, sticky labels and paper.
95% of our parcels are classed as large letter or packet so cost more than a standard stamp!

 

All of our parcels are shipped out discreetly so no-one will know what is in the parcel or where it has come from**.

They are all shipped out in either a white bubble bag, a grey postal bag or a plain cardboard box. Your parcel will have your delivery details clearly displayed on the front and our return address details on the back, in case the parcel gets lost. There is no reference to the website address or business name on the parcel. The documents enclosed envelope on the front of the parcel contains a full VAT invoice for your order.

 

We dispatch daily Monday to Friday and some Saturdays (Royal Mail only, depending on volume of orders)

At busy times, we dispatch 2 or more times a day

 

 

 

 

 

 

 

* Royal Mail 2nd Class Recorded Signed For and Royal Mail 1st Class Recorded Signed For only. Royal Mail Special

Delivery or Courier are delivered free over £75.00

** Return address details on the back of the parcel does not include business name or website address